I would like to know if I can take this further as they are trying to get out of this anyway they can, I have photos too. They sent an independent company to assess the damage, and all they reported was that they couldn't be repaired! They state that a patch test should of been done daily but I had used the product for 2 months prior!
Yes and Yes!
As stated I had been using the same product on the same worktops in the same way daily for 2 months prior. Why would I patch test before using again. The worktops were fine up until this one particular day when I squirted the product and it instantly left squirt marks!
Is the small claims process easy and fast? I wish to get the work done but do not want to wait, I know there is a risk they will not pay out but can not live with my kitchen as it is!!