They closed it themselves yes.
Without my permission but I think they are entitlted to close any accounts according to the temrs and conditions
Well I lodged a regulatory complaint against them
So they closed it
But I want my trading records now
But they have been unwilling to open my acc
Basicially I want information o nthe account
and they have to reactivate the account to give it to me
but they have not done so AT ALL
first i need to clarify whether it is my legal right to request such data
They requested 20 pounds per account.
Right they requested to charge £20 per acoc**t,
Right where is the appropriate legislation.
I could sue for consequential losses right?
Right but it has been a month since this firm has said anything about reactivating my account to give me the information
Also, they have given me an instruction to send them 20 pounds per account
I need the records of the acoc**t to send it to another person
for a new business opportunity
what is the best for me to do?
The business has given me a read-only status to the accounts but however they were unable to allow me to access the analytics of my trading records. They claim that the ICO says that this is not in the area of personal data.