Hello Alex, thanks for replying.
I paid with my mastercard
yes, I enquired about cancelling on the 28th, having signed on the 24th; so a day late
serves me right for getting carried away
I paid in London, at their stand in Excel, in sterling; does that make any difference as to what jurisdiction it falls under?
Ah, the lesson is a hard one!
by chargeback, do you mean reversing the credit card payment?
that's all I need to know for now anyway
Many thanks Alex, you've been most helpful
It's not letting me rate you: I wanted to give you an "excellent"