Hi thanks for your question.
My name isXXXXX can answer this for you.
Yes, you're likely to have a personal injuries claim against them. When did this trip happen please?
OKay, then you have plenty of time to bring a claim if you choose to do that.
Have you made enquiries of no-win no-fee solicitors?
I see. In that case, then you should consider issuing your own claim using an N1 Claim Form. You can get the form online here: http://justclaim.co.uk/court-forms/N1-claim-form.html
You then pay an issue fee, of about £30 (your local court will give you the fees), and then set out in the claim form what you're seeking etc.
I think it's £27 to be exact.
If you're on benefits, you can get a fee exemption.
We dont take cases on here, no. We provide information on this website. We're nt allowed to deal with people directly outside the website.
I can help you by telling you everthing you need to do, but I can't actually do the things for you.
Do you want me to give you an idea of what you put in the boxes in the claim form?
Okay, the claimant and defendant bits are self-explanatory. Just insert your/their names and addresses.
The value of the claim put: damages not exceeding £1,000
Then leave the boxes (for fixed sum claims) in the lower right part of the form blank.
On the back of the form, in the particulars of claim section, you just explain what happened and that you wish to claim for damages for the injury sustained and the pain and suffering that has resulted. Explain what day you went in, what happened, and the nature of the injuries you have. There is no magic form of wording for this, it's just a simple explanation.
This is going to be a "small claims" matter and the procesure is very relaxed and informal.
Does this assist?
Okay, great. If there is anything more I can answer, I will do.
Are you happy with the service provided?
You can come back to me anytime (although I'm not online all the time obviously). When you post your question, I'll answer it for you ASAP.
Thank you! Are you happy with the service I've provided?
Oh no, it does say in fairness that we only provide information. However, we will continue to provide you with information to answer your questions, so long as it's a "follow up" and related to the same issue.
Yes, just come back to this page - take a note of the website address from your browser address bar window.
Can i ask why you've rated poor service please?