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Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.
Do you have insurance please?
Ok - you should make a claim on your insurance.
Then your insurance will make a claim on the neighbour and their insurance
It will all be dealt with through insurers.
Can I clarify anything for you about this today please?