Hello, my name is XXXXX XXXXX it is my pleasure to assist you with your question today. Did you ever sign anything to agree to these fees?
Have you seen what you signed since - what these fees are for?
What are these costs for?
are these costs incurred by the solicitors or are they just chasing you on behalf of the company?
ok let me get my response ready please
The first issue is what you had agreed to at the outset, whether you were misled in any way or if you genuinely signed up to certain services but just did not take the time to look at the details.
If you were misled or there was no clarity/transparency on what you were signing up for and things were hidden from you, misadvertised, etc then it could be an unfair consumer term and may be unlawful or at least unenforceable. This is something that would b challenged in one of two ways – if they make a claim against you then by raising this as a defence in the small claims court where this would be heard, or even considering Trading Standards to examine their practices.
Another consideration is whether the solicitors have followed the SRA Code of Conduct which they have to abide by. The rules on working with clients are here:
As you can see there are plenty of requirements dealing with fee arrangements and the transparency needed from a solicitor when they engage a client so if they never discussed these with you they could be in breach of the Code and that is a regulatory matter you can take up with the Legal Ombudsman.
try and pre-empt their moves and not just wait for claim but point out why you should not ay and why a claim may not succeed so an early dispute could be the best approach, because if it does not work then the claim may come anyway but at least you have the opportunity to try and resolve this first
we cannot take on clients via this site unfortunately, we can only provide information as above, you have to independently find someone who may take this on, although at this stage ou may not need a solicitor, not unless it goes to court and even then the fees are not that large you may spend more on lawyers than on what is pursued
have just tried it, works for me
that is certainly an option but only if you are prepared to pay something. It is not binding until accepted by both parties
You have a few options: a) If you see a 'share' button and hover over it you can see the option to print. b) You could copy and paste this conversation into a Word document or equivalent. You can then save and/or print it and refer to it in the future as necessary.c) This conversation will be stored in your account on this site so you may return to view it or do any of the above at any time
you are most welcome
its a bug we are having, you can just type it here instead, thanks
many thanks, XXXXX XXXXX best