yes its a long term rental that we got stitched up with and have on previous occasions tried to get out of it and failed.
no, we accept we have this to pay until the lease is completed but the problem is that why should we be picking up tabs for this type of charge when in my opinion this should be covered by fire walls or something to stop this happening.
Well, that is the question that I am asking should someone you are renting a system from be responsible for giving you a fool proof service to prevent such things happening, I am not clear on this
They have a duty under Section 13 of the Sale of Goods and Services Act 1982 to act with all reasonable skill and care
If you lease the system they are responsible for it
Therefore any losses such as the £1000 they are liable for
Any losses they are responsible because of the implied term by law.
therefore they should either pay you for the costs or release you from the contract
They are liable
Can I clarify anything for you about this today please?
Thank you for this, I will get back to you if necessary but I do appreciate you very quick response. Ian