Hello I am a lawyer with over 15 years experience. I will try to help you with this.
Inlegla terms This is a contract disoute in
did you sign a written agreement with the company or is there a set of standard terms and conditions that they operate under that you agreed to when you signed up? If so does this include anything that would on the face of it enable them to get away with this conduct?
i got the company on Anyvan website which has our conversations of what I required from the company
this shows the days the car was supposed to be delivered and that it was going to my mechanics business address
Have you already paid the fee for the car to be delivered? Is the £600 on top of this? How much did you pay for the car? Can you just clarify what was agreed: ie what date were they to collect the car from the auction, when was it due to be delivered and was there any time specified?
If you can give me this information I will be able to give you a more thorough answer.
the email sums up what happened...he is now demanding over £600 and charging me £25 storage each day. His invoice includes billing me for the time we were "arguing" about his location. Please advise me on how I can get my car back and on what unlawful actions Mark did throughout this situation. Thanks
i only paid him the agreed delivery fee of £125 after we had been arguing for 4hrs..he was saying he was at the delivery address at 1am ready to offload the car with no one around.
i asked for a photo of the building to verify his location and he refused to provide it..eventually i gave in and paid him the £125 but by then he had gone back with the car and was demanding more money
the car cost £1220 from BCA Nottingham and I had to email the transporter this invoice to use when collecting the car so he knew the value of the car from day one.
I have all the texts and emails to prove his lies and in addition someone has given him negative feedback for a job he was supposed to carry out on the very same day he suppossedley tried to deliver my car at 1am.
Anyvan is the website i posted the job on. all conditions i required to be met are on file to prove that the company had agreed to meet these terms.
It seems that you have been very let down here and that the van company are in breach of contract to you. Do you think that Anyvan will be able to take effective action for you? This company have no right to impound your vehicle and absolutely no right to sell it. Indeed doing so would probably amount to theft. Holding onto it and demanding completely unreasonable fees or else may aso be an offence. If you want quick action then your best bet may be to make a complaint to the police. Any civil action you take (eg in the small claims court) would be slow and if you were to do this at the same time as calling the police it would make it easier for the police to say this is a civil dispute which they have no business getting involved in.
I hope this answer is helpful but please feel free to ask further questions.
thanks for the response..my local police station already said its a civil matter. I have texts from the transporter saying he is going to sell the car! How do
i get the police to take this seriously?