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noting that I can see
just says about making regular payments to the agreed amount
Can they refuse to speak to you - no
If your mum has given consent in writing they can talk to you
As for the payment date - they are not required by law to offer different dates
If the agreement is set up to take payments on x date then legally they are under no obligation to change it
However common sense would suggest they could
But sadly you can't force them
Can I clarify anything for you about this today please?
no thanks that is a great help
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