Hello my name is Alex and I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.
When you say you are not in arrears the bank seems to be asking for £1100?
Good morning Alex. We have not received any paperwork relating to an outstanding £1100. If they are agreeable I will pay the £1100 & follow on with the monthly payments. We also didn't receive any letter from them about our complaint about our busim
I have not received any paperwork ask for any payment for £1100. I don't not where this has come from. If they could explain this I would bring the account up to date, but can't deal with this if they don't communicate with me. M
Many thanks for the information. I will get back to the bank. Thanks for your time. Mark
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