Hello my name is Alex and I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.
Is it against your tenancy agreement please?
I am actually seeking advice on this for a good friend of mine. And yes, she is with a housing association (London and Quadrant) and lives in a one bedroom flat in Leyton, East London and was not really allowed to have animals. However, she did adopt a dog at one stage and appealed to them to let her keep him, but they refused (this was in 2009), so she did at that time give him away. One of their main reasons at that time for not allowing this, was that she did not have use of a sole garden (being in a flat). However, her argument was that there is a park immediately opposite where she lives, where she could take the dog out, but they still refused it. However, a year or so later, she decided to get a very small dog (chihuahua) thinking this would be easier to keep (as the other dog had been a much bigger dog, but did in fact end up getting two of the puppies from the litter. Having said that, she has now had these dogs for over 4 years with no problem at all. All of the tenants in her block are aware of this and have no problem with it and they do not cause any problems, although may bark occasionally. She was therefore, devastated to learn today after receiving a letter, that they are now threatening her with legal action if she does not get rid of the dogs within 30 days! My friend is a complete animal lover and has had animals all of her life and lives on her own and after having these dogs for 4 years is extremely attached to them, as they are her constant companions. She is at a complete loss at to what she can do...as she does not want to lose her pets and companions or her home?! This is why I am seeking your advice to try and help her to find a way legally that she can at least try to appeal against this or to at least know what her legal options are? Should you need any other further information, then please let me know. I look forward to any advice you can give on this matter. Kind regards, Tracie
What does the tenancy agreement say please about keeping animals?
Do other tenants keep animals?
Hi Alex, As far as I know she was not allowed to keep dogs/pets in her tenancy agreement. However, there are other tenants in the other blocks that have pets.
She has two very small dogs (chihuahua's) and she has had them now for 4 years. I do not think the association knew about this, but someone must have informed them of this now.
They are saying that they will take legal action.
Well they need to be consistent.
Therefore if they are treating all tenants the same, all well and good.
But as you have said other tenants have pets and it is not an issue
Therefore in that respect she can appeal.
She should write to the Chief Executive of the Association and make a formal complaint
They will investigate the complaint in full
If you are not happy with the outcome then you can complain to the Ombudsman
They are free and offer an independent review of your complaint
Their website is:
Can I clarify anything for you about this today please?
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Hello Alex, Thank you for your advice on this before, but I now have further questions on this. We wrote a letter to the housing association and my friend admitted having two small dogs. I am going to attach a copy of the letter here for you to read.
please can you get back to me on this asap. Thank you. Tracie
Please could you get back to me on this, as my friend has a meeting with a Line Manager this Wednesday, 4th June 2014, so it would be good to get your feedback before this. Thanks. Tracie