How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask UKSolicitorJA Your Own Question
UKSolicitorJA
UKSolicitorJA, Solicitor
Category: Law
Satisfied Customers: 4312
Experience:  English solicitor with over 12 years experience
62162956
Type Your Law Question Here...
UKSolicitorJA is online now

insurance company refuse to remaining seven months of

Customer Question

insurance company refuse to refund remaining seven months of cancelled policy(van was sold and not replaced),reason given was that a claim had been made on the policy.
Submitted: 3 years ago.
Category: Law
Expert:  UKSolicitorJA replied 3 years ago.
Hello,

Who made the claim and what is your query please?
Customer: replied 3 years ago.

I made the claim. my query is that my initial premium should cover the claim and refund of unused months of policy is a separate issue

Expert:  UKSolicitorJA replied 3 years ago.
Thank you.

Who is the insurer?
Customer: replied 3 years ago.

I made the claim. my query is that my initial premium should cover the claim and refund of unused months of policy is a separate issue.Insurer isZURICH,the refusal to refund came from computerquoteinsurance.com Birch House,Parklands Business Park,Forest Road, Denmead, HAnts.P07 6XP

Expert:  UKSolicitorJA replied 3 years ago.
Thank you.

I have just looked at Zurich's policy conditions which state that no refund will be provided in the event of a claim where the vehicle is a total loss and not being replaced.

I am afraid if the above applies in you case, then the policy wording is clear that you are not entitled to any refund in that event.

You may verify the above by looking at your policy wording under cancellation.

Can I assist further?
UKSolicitorJA and other Law Specialists are ready to help you
Customer: replied 3 years ago.

My vehicle was not a total loss or write-off. The van was sold because I retired and ceased trading.The vehicle was sold back to the dealer it was purchased from for a good price.

Expert:  UKSolicitorJA replied 3 years ago.
I suggest you see what your policy wording says about cancellation, can you post the wording here?
Customer: replied 3 years ago.

Thank you however I can not find my old policy but will follow up on your information re "total loss"

Expert:  UKSolicitorJA replied 3 years ago.
Thank you for your excellent feedback and bonus.

Please feel free to revert to me if you need further assistance remembering to ask for UKSolicitorJA only to answer you.