Hi AJ. They had ample opportunity to insect the trailer. They came for the first time and they had a good look through. They had to arrange transport so I agreed to hold it without a deposit for them. They came a week later to collect the trailer and they inspected it again and had time to reject it before any money changed hands. It was advertised on the pre-loved website but was not advertised as sold as seen, this was written on the receipt that was given to them and they did not query this. They either want a full refund or half the amount it will cost to replace the floor. It was advertised at £750 due to the work that needed to be carried out on the roof and they did not ask for any discount on this at the time and this is what they paid. They have said that the new floor will cost £500 and if I dont take the trailer back with a full refund they want half the cost of this.
Thank you for your help that is great