they said the police didn't send the report yet
this is their last email
I email her this week and called but she did not answer the email and did not pick up the phone.
she called me yesterday and told me again it is the police who is not sending the report because they are moving office.
I want to know if they have time to finish a claim or if this is ok. Am I right to complain to the insurance company or you think i should wait?
and by write you mean a letter or can be an email as well?
how i know to whom i have to write?
who is the person I should write about this in the insurece company?
one more question
what should I include in this letter?
like the email i have from them? or only my statement about the facts?