Alex Watts : Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return You do not need to wait here as you will get an email when I reply.
Alex Watts : How much do you calculate you have overpaid please?
Its nearly impossible for me to calculate,
these are the times of economy 10
00:00 - 05:00
13:00 - 16:00
20:00 - 22:00
First i need to know what is their rules in what their clock is allowed to drift, surly a few minute is except able but not 30minutes
I am on the phone to OVO to see if I can stop the transfer to them, don't need SSE having any more excuses not to look into this.
Alex Watts : Do you know a rough cost?
I pay roughly 2000 to 2500 a year for the last 10 years. my off-peak is 82,457 and my on peak kw total reading is 87,893
Alex Watts : Is it less than £10,000 for the last six years?
I will have to check Alex through bank statements, the electric rate is 8.39p off peak and 16.61 on peak, as of a August 2013 bill i have with meter costs listed on it.
3it is nearly £10,000 over 6 years, on a rough add up its £9754
Actually the total is from Apr 2008 to Apr 2014 is £10,458
Alex Watts : You won't be able to claim from 2008, under the limitation act 1980 you can only claim for 6 years. But you need to keep it under £10,000 for the reasons below.
Alex Watts : You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
Alex Watts : If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
Alex Watts : The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
Alex Watts : If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Alex Watts : Can I clarify anything for you about this today please?
Thats great Alex I will check money claim and see where i get, be in touch soon, thanks again
Alex Watts : No problem. Please remember to leave feedback before you go today.