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HI thanks for your question.
My name is XXXXX XXXXX I can help you with this.
Can you tell me whether there is any over evidence of the state of the property, such as any video recording or photographs etc?
Not that I am aware of.we did ask the letting agent and we were told that there would be one in the property once we signed but there never was. The dispute is about a particular room which was originally papered and we painted over the paper in a neutral colour
TjereThere was no ckeckcheck in or check out procedure either just an email of what was left apparently in an unacceptable. State