Hello, my name is Ben and it is my pleasure to assist you with your question today. Did you have a clear contract or agreement as to what you were supposed to be provided with?
yes I have signed agreement from both parties
and looking at the agreement they have failed to adhere to their side of it?
What proportion of the money would you like to pursue them for, as I presume that you still received some of the things you were promised?
The total cost paid was £6000
half of the waiters were provided
chair were partly set up
The reception started at 6.30pm instead 4pm
unwashed plates were supplied
and our staffs were threaten
how much do you think will be a reasonable amount to claim for bearing in mind that our day was ruined; as you know that this is my only wedding day hopefully
ok let me get my response ready please
First of all you can pursue the matter as a breach of contract. This is where you have made a formal agreement with the other side for the supply of services and what you had agreed and paid for was not actually supplied. What you can claim for in that respect is a factual matter and would depend on what was actually supplied and working out the value of the services that were not, taking them off the total price that was paid.
In addition to the actual losses for breach of contract you can also claim for disappointment, where you had a certain expectation for what was going to happen. These types of compensation are limited though and would depend on the level of disappointment and what it was for. Weddings and holidays are the most common cases where compensation will be awarded, although you are not going to expect more than a couple of thousand at best. A good summary of this principle can be read here:
So you can use the above in your negotiations with the company to try and agree on some level of compensation. If they refuse or you fail to agree on anything, then you may consider taking the matter further, such as making a claim in the small claims court. You can do this at any time within 6 years of the alleged breach and you can submit the claim online via www.moneyclaim.gov.uk.
Hello, I see you have accessed and read my answer to your query. Please let me know if this has answered your original question or if you need me to clarify anything else for you in relation to this? I just need to know whether to close the question or not? Thanks