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Hello, my name is XXXXX XXXXX it is my pleasure to assist you with your question today.
When did you buy the vehicle?
when it was 1 year old
Where did you buy it from - a dealer?
Yes a Toyota dealer
I am waiting for a reply. Are you still there?
Unfortunately your rights will be rather limited. When you buy an item that is second hand, such as the vehicle in this situation, you will only really have rights against the seller that sold it to you, not the manufacturer. Your rights against the manufacturer are only limited to any warranty that may still be in existence at the time, although after 8 years it is highly unlikely there would still be a warranty in place and this appears to be the case as confirmed by Toyota.
Therefore your only rights are now under the Sale of Goods Act 1979 and are against the seller, which was the dealer.
The law states that the goods must be of satisfactory quality, as described and fit for purpose. If they are not, you will have certain legal remedies against the seller. There is however no protection against fair wear and tear, misuse or accidental damage, faults that were pointed out at the time of sale or if you change your mind and no longer want the goods.
If the vehicle was not as described, of satisfactory quality or fit for purpose, you have the following rights:
1. Reject the goods and request a refund - this is only possible if the rejection occurs within a 'reasonable time'. This period depends on the circumstances, although it is generally accepted to be within the first month after purchase, so you are way out of time for that.
2. Ask for a repair or replacement – if you are too late to reject the goods, you can ask the seller for a repair or replacement without causing any significant inconvenience. The issue is that you only have 6 years to make a claim against the seller so if you bought the vehicle more than 6 years ago, it is unlikely that you can pursue them for this now, even if you may have been able to had the problem occurred a few years ago.
You may have had better rights a few years ago but after 7 years of ownership and for an 8 year old car, you are statute barred from claiming.
answer above, happy to clarify anything if needed
No thank you. My position seems hopeless
it is just that way too much time has passed ...
all the best