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Hi there, at the moment we have not had any complaints about this. If a customer places an order we will send them a confirmation email with the invoice details.
If a customer lives i a remote area such as AB then we will contact them to let them know there is a surcharge. If the customer is not happy with that we will refund them of their deposit immediately.
I am not sure why TS are singling us out. I think its because we are a fast growing company and we are starting to be noticed in Warrington as the town is so small and that's were our registered office is.