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What would be the next course of action to take? I have been without a car for 8 months due to the extra cost in premium. Are covea not liable to reimburse me the difference in the cost of my policy (£200)? They have filed a claim against me that is held on the insurance database, based solely on the accusation of a single person, despite the accident investigator’s report stating evidence to the contrary. How can this be allowed? They won’t give me a definitive answer as to when this case will be concluded, is there not a statutory time limit for such investigations?
Thank you for clarifying my right to compensation as this was my main concern.
I strongly suspect that this claim against me was not simply false but also a naive attempt at fraud as the neighbour who made the allegation had tried to coerce another neighbour into making a false witness statement, as well as the fact that there was a 2 week period between the time of the alleged incident and the neighbour filing the claim. I have informed Covea of this fact but they seem utterly inept at following up on my concerns. Would it not be advisable to report it this to an independent investigatory body such as the IFB?