How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jo C. Your Own Question

Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 69985
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

hi i done a job on a customers car,removing the injectors which

Resolved Question:

hi i done a job on a customers car,removing the injectors which the customer took in and the firm reconditioned the customer received the invoice and paid cash,returning them to me which i then fitted this was nearly a year ago,after fitting them the customer said he didnt think the car was running as strongly as he thought i looked at the car and could find no obvious problem, he then returned the car to me with 3 weeks of the warranty remaining,as it had deteriorated with a misfire i removed the injectors and he returned themto the supplier ,after testing them he said it looked like the injectors had been tampered with saying they had marks on them consistant with them being on a wire wheel i said all i had done was to fit them, he went on to say that they wouldnt be covered by warranty,the customer phoned me to say this was my fault and is now taking legal action against me.
Submitted: 3 years ago.
Category: Law
Expert:  Jo C. replied 3 years ago.
Hi.

Thank you for your question. My name is XXXXX XXXXX I will try to help with this.

How can I help with this please?
Customer: replied 3 years ago.

my customer wants me to pay for the injectors which are about £500 total plus fitting.

Expert:  Jo C. replied 3 years ago.
What is he saying you have done to the injectors?
Customer: replied 3 years ago.

no he hasnt said i have done anything to them but the suppier of the injectors says he wont honour the warranty as they appear to be tampered with.all i did is fit the reconditioned injectors that were supplied to me, and later removed to be handed back to supplier.


could you please tell me where i stand legally.

Expert:  Jo C. replied 3 years ago.
Well, it depends.

I am not sure why he says that you are liable. You didn't supply them. You didnt do anything to them. If its just that they are faulty then that is his problem.

The only time you would be liable is if you caused damage to them in the act of fitting them which doesn't seem to be what he is alleging.

If he provided the wrong injectors for you to fit then thats his problem rather than yours and you are not liable.

Can I clarify anything for you?

Jo
Jo C., Barrister
Category: Law
Satisfied Customers: 69985
Experience: Over 5 years in practice
Jo C. and other Law Specialists are ready to help you
Customer: replied 3 years ago.

just dont know what to do ,iknow i havent caused any damage to them but it is my my word against the suppliers and i cant guarantee that the customer hasnt had some one else have to do work on his car.

Expert:  Jo C. replied 3 years ago.
It depends if you are happy to fight this.

If you are then just refuse to pay and invite him to sue if he disagrees.

What Customers are Saying:

 
 
 
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
< Previous | Next >
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
  • A quick response, a succinct and helpful answer in simple English. I believe I can now confront the counter party with confidence -- worth the 30 bucks! Rick
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
 
 
 

Meet The Experts:

 
 
 
  • Jo C.

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
< Previous | Next >
  • http://ww2.justanswer.com/uploads/EM/emus/2015-7-7_192327_bigstockportraitofconfidentfemale.64x64.jpg Jo C.'s Avatar

    Jo C.

    Barrister

    Satisfied Customers:

    30316
    Over 5 years in practice
  • http://ww2.justanswer.com/uploads/BE/benjones/2015-12-1_0437_ennew.64x64.jpg Ben Jones's Avatar

    Ben Jones

    UK Lawyer

    Satisfied Customers:

    11553
    Qualified Solicitor - Please start your question with 'For Ben Jones'
  • http://ww2.justanswer.com/uploads/BU/Buachaill/2012-5-25_211156_barrister5.64x64.jpg Buachaill's Avatar

    Buachaill

    Barrister

    Satisfied Customers:

    1754
    Barrister 17 years experience
  • http://ww2.justanswer.com/uploads/JO/jojobi/2013-3-19_0265_maxlowryphoto.64x64.jpg Max Lowry's Avatar

    Max Lowry

    Advocate

    Satisfied Customers:

    894
    LLB, 10 years post qualification experience
  • http://ww2.justanswer.com/uploads/UK/UKLawyer/2012-4-12_9849_F2.64x64.jpg UK_Lawyer's Avatar

    UK_Lawyer

    Solicitor

    Satisfied Customers:

    750
    I am a qualified solicitor and an expert in UK law.
  • http://ww2.justanswer.com/uploads/KA/Kasare/kasare.64x64.jpg Kasare's Avatar

    Kasare

    Solicitor

    Satisfied Customers:

    402
    Solicitor, 10 yrs plus experience in civil litigation, employment and family law
  • http://ww2.justanswer.com/uploads/OS/osh/2015-7-7_19268_gettyimagesb.64x64.jpg Joshua's Avatar

    Joshua

    Lawyer

    Satisfied Customers:

    8199
    LL.B (Hons), Higher Prof. Dip. Law & Practice