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My father converted their home into two flats, then sold the top flat on a 99yrs lease, with stipulations in the lease that the property had to be kept in good order. The people that originally bought it then sold it on 12yrs after to somebody else who has had the leasehold now for the last 16yrs. In the last 10yrs the person has re-let the flat using a property letting agent. In this time my mother who is registered blind and is also 87yrs and has heart problems, has had various problems with tenants from the letting agency, and also leakage from the above flat, of which her ceiling has been damage and has had to have new ceilings errected. In the last month the letting agency has put in a shower unit in the top flat without asking permission from my mother which states in our lease documentation any work should be agreed by the Lessor. My mother has had a flood due to a valve being left open which has caused her ceiling to fall down and flooded her carpet. Since this event we have put a new ceiling up, and have now had another flood. My mother is still walking on floor boards, she has had to put buckets incase of more flooding as the plumber cannot due anything untill Tuesday. Am I right in thinking that the lessee should be paying for all the damage caused. How do we stand with the leasehold agreement, how do we stand with trying to get the leasehold back