The trip advisor websit did say there was wi fi , however a caution as to the state of the place was ommitted. Clever wording avoids most of the issues. We would not normaly enquire about the absence of furniture ect.
Thank you - excellent, I do feel a fool for not checking everything, some people evidently enjoy slumming on holiday.
one final thing , I have found a address for her by using the registered address of a company of which she is the director, which sounds like her home address, will this suffice.
Trip advisor will not give out the address quoting data protection , is this correct?
dear j.a .
Refering to the above case we sent letter before action to her and then a claim via the small claims route as you suggested asking for £700 back for misrepresentation .
She sent in a "defence" in which she admitted some noise from the suttounding animals, said that the natural ventilation was good and we were bound to get some noise.
She said that the wifi rarely worksed due to the beach and ocean (there was no wifi and she seems to have confused it with mobile data), ant that we should have walked up the beach to use someone elses.
Her main "defence" seems to be that we didnt like the place because we are racist, we called the villagers vagrants (there were vagrants sleeping rough on the beach) , that the courts dont like racism and she will invite the press into the court. Also tha she is a JP, and that everyone else liked the place, we are trying to wreck her buisness by putting a bad review on Trip advisor.
When I emailed her to say that she had in fact agreed with our allegations and not actually defended herself she replied saying she was not going to read it.
I have applied to the court to proceed with the case.
Any more advice please? Will the court allow her to try to divert the case on to alleged racism?