No - the first time a Dfs picture came up was the incident I have explained. Following this incident we put up our adverts again and we were then contacted again a few weeks later by the same person from Dfs ( I think he is in charge of monitoring eBay adverts ). He pointed out that we needed to remove a different picture ( it was a v small one ) which we did immediately. I feel this is the kind of notice we should have been given the first time round as well instead of a phone call to a random employee. Is there any law/rules re this. After the first incident the guy from Dfs was v quick to point out that he realised we were innocent in all this ( and that employee was at fault) and he immediately informed eBay to allow us to continue advertising. At the time it felt as if both eBay and Dfs were v quick to try and rectify things.
One question - we did search for any pictures that we used - but if the picture is nowhere to be found on DFS site etc then it is easy to get wrong, especially when you see other people using it. Does this mean that there is no requirement for any notice of infringement? Thanks
Ok thanks - one final question. Someone can sue in such cases without any prior notice? It is impossible to be sure you are not in breach. Most aspects of law allow for notices to be received by right before action so I am surprised about this. Thanks