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Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.
What sort of loss are you seeking to claim please?
I'd be seeking some financial compensation. I really wouldn't know how to evaluate it.
You need to write and set out your losses and request a payment within 14 days or say you will go to Court within 14 days. You should make sure you send this recorded delivery and keep a copy.
If they do not then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
I agree clarification of your loss is hard and if you issue a claim if you do not do it online you can put TBA but less than £10,000 so the Judge knows its a small claim
But I agree, you are entitled to compensation because they are in breach of Section 13 of the Sale and Supply of Goods and Services Act 1982 as they have failed to act with all reasonable skill and care
Can I clarify anything for you about this today please?
Thank you, XXXXX XXXXX the legal procedure. Perhaps I should consult a surveyor with a view to evaluating the loss and take it from there?
Yes a surveyor would be a wise step.
The surveyor can also produce a report which can be used in Court proceedings if appropriate.
So make sure you use one which is Court approved
Can I clarify anything else?
No, I think that's all thanks.
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