Hello, thank you for your question. My name is Tony and I can assist you with your question.
Are you saying the cattery was under an obligation to look after her or identify the problem and treat it?
We were going on holiday and the cat was put in the cattery to be looked after while we were away they had a contact phone number for us plus the name of our vet if anything was wrong with her. Her paw was recovering when she was put in the cattery.
I see. So they had care of the cat when the problem arose?
They should have noticed there was a problem with the cat as she was not eating or walking about and so should have contacted us to let us know or the vet to get advise and/or treatment.
Okay, I see the point here. So the issue is, if the cattery had contacted the vets as they should have done, would this have reduced your bills.
To be honest with you, my view is that this is not likely to be something worth pursuing because the amounts are too small to make it financially beneficial to you. I understand why you would be annoyed, I would too, but equally you have to look at where the final result leaves you financially. The Court fee would be about £50 to even start the claim.
Thank you but we do feel that paying someone to look after your pet should not result in the pet being very ill when you return to collect it surely they have a duty of care
Yes because I was still asking questions
I agree that paying somebody means they should look after the pet well. I completely see that. But, from a legal perspective, the court will ask whether they caused the problem to start with.
Do you say they did cause the problem to start with - i.e. the bad paw?