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Hello my name is ***** ***** I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.
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We can tell you what to do - but we can not be instructed or take people to Court for you
Is that ok?
yes. will I have to go to court or can uyou put me in touch with someone thanks pete
You can find a local Solicitor via the Law Society
Or Bar Pro Bono Unit
You are likely to have to go to Court depending on the sums
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this recorded delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Can I clarify anything for you about this today please?
would u email this over to me if poss.thanks I no you are busy this would help me a lot thanks can I still ask questions later on this as I am a virgin on this site (1st time)lol
Once you rate the format of the answer changes and you can copy and paste it
If the system wont let you rate, please do say
im not very good with computers I will get someones help thanks
ok! Good luck with this
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could u email a solicitor who could help me me many thanks pete