she has no other options to move out. since being made homeless by the breakup of her relationship, she has had to claim benefits. I need to know what rights we have under the tenants charter/ human rights act to live in a safe enviroment. As her tenancy is under two weeks old she is being palmed off to different departments. SHE NEEDS TO BE REHOUSED. T he issues with the walls being saturated with water will take time to resolve , as the moter is like paste, hence the issue has been ongoing for some time.