Hello, welcome to the website. My name isXXXXX can assist you with this.
She is likely to be in breach of agreement by doing as she did, which resulted in you needing to force the door down/pay for a locksmith, and those costs should be recoverable from her.
You can do this by issuing a claim online if you have to (i.e. you can't resolve it informally with her).
You can do it her: www.moneyclaim.gov.uk
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Thank you. XXXXX ask whether you're happy with the service this evening please?
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