Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.
If he does issue a claim then you send it to your insurers to deal with
I would imagine your insurers sent payment on a full and final settlement basis
This means he can't recover the difference from you
So if any paperwork comes immediately send it to your insurers.
Can I clarify anything for you about this today please?
If the client does issue proceedings against our branch, what might be the outcome?
You send it to the insurers
They will defend it most likely.
As I said if he cashed the cheque full and final settlement, he can't claim again
Ok. That is fine. Thanks for your help. Bye.
All the best
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