Alex Watts : Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return You do not need to wait here as you will get an email when I reply.
Alex Watts : What loss have you suffered please?
Customer: Hi Alex,
Customer: no loss so far. Was my question clear, or do you need more detail?
Alex Watts : You can't keep the packages,
Alex Watts : You should inform amazon that they are there and allow them to collect.
Alex Watts : If they don't then you can keep them.
Alex Watts : But if they collect they can do so at their cost.
Alex Watts : Can I clarify anything for you about this today please?
Customer: Thank you, XXXXX XXXXX
Alex Watts : Great. If I could invite you to rate my answer please. If the system won't let you please do say.
Alex Watts : If you need further help please click reply.
Can't rate as the system won't let me....
Another quick question: Will I be charged any
Will I be charged any more than the £33? Is there a recurring charge or it was just a one off?