Hello, welcome to the website. My name is***** can assist you with this.
Are you trying to switch to a course of lesser value than the one originally enrolled upon?
yes, I am
I am not happy with current course either.
I am far behind other students.
I studied accounting before. The new course I wish to switch to is about accounting.
Okay. When you signed up for the course, you would have agreed to some terms and conditions.
Do you know whether, as set out in those terms and conditions, you're allowed to switch course and if so, on what basis/what terms?
Yes, Program leader told me about terms and conditions.
She misread the terms and conditions.
She said cancellation with registration with the program should be made within 7 days.
However, I still register with college
There is no cancellation.
There are no terms or conditions that I can not switch
Okay. If there is nothing about switching, then you would have no right to do it. A contract must give a right to do something, before it can be done. It is not a case of saying "it doesn't stop me, so I can".
As the course has started, and the training is being provided to you, I doubt there is likely to be any cancellation entitlement either. You mention that here too. This would be normal for this type of agreement.
You are right.
It is a 15 month course.
If I am not happy with the course, I ask for switch and they say yes
They can not just change their mind.
They are a college
Okay, and when they said yes, for which you might have changed your position, perhaps to your detriment?
The college said yes that I can switch
why to my detriment?
Because that's a legal requirement to raise what is called "estoppel" which might help you.
Well, technically, the focus is on "change of position" rather than "detriment", although normally, it would be to your detriment.
what can I do? I offer to pay college 4,500 and 1,700 (part of 8,500).
I did pay 6,250 pounds.
Did you pay money after they said you could switch?
I paid 4,250 pounds before coming to the UK. 1,000 pounds on 20/04/2014. another 1000 on 20/05/2014
21/05/2014 I e-mailed about 6,250 pounds
23/05/2014 the college said I can not switch
I went to college ..I realized college tried to make me pay for two courses.
When did they say you could switch?
So, you paid money AFTER they said you could switch, and before they said you couldn't switch. Correct?
And did you only pay that money because they said you could switch?
if on 15/05/2014, they said I can not switch
on 20/05/2014, I still pay
because I do not get deported from this country
on 23/05/2014. the college said I can not switch.
I went to talk with program leader
she said Home office does not care what I study
She even laughed at me..e-mailing I paid 1,700 (part of 8,500 pounds)
I was really not happy
I asked her why the college changed the mind.
She said it is too late to switch.
I kept saying I was not informed of the time period.
The other lady, program coordinator said You never ask
20/05/2014, I e-mailed credit control department for the receipt three times
21/05/2014 I was told I need to pay full. ..the college will transfer part of 8,500 pounds to another course
The college did not mention any exact number
23/05/2014. I said 6,250 pounds is all the college can have from me
Then you might be able to argue that you're entitled to switch because of the assurance given to you that you could.
on 23/05/2014. the college said I can not transfer
You might consider raising an appeal at the college and seeing what the result of that is.
how to raise an appeal?
Then, if they refuse, I would recommend that you see a solicitor and see whether he can write to them advising that he will institute legal action on your behalf.
You need to ask the college how they deal with appeals. They should tell you their process. Normally, though, you would put something in writing asking to appeal their earlier decision that you cannot switch, the internally, it would go to a higher manager etc. to review and consider.
which solicitor I should go to?
I can't recommend anybody in particular, but any solicitor in your area that deals with litigation should be able to assist you.
can you be my solicitor?
I'm afraid not, we are restricted to providing information only on this website.
It's important that you go and see a solicitor and take advice from him/her on your position and let him see the emails/documents etc.
how about on 20/06/2014, do I have to pay?
I do not want to pay the college anymore
If you don't pay, they might have the ability to cancel the existing course - you need to check the terms and conditions.
can I call Home office?
You can do whatever you choose to do, but the Home Office isn't going to assist you (I wouldn't have thought) with college enrolment issues.
I need to find solicitor as soon as possible
thank you for your help
You're welcome. Can I just ask whether you're happy with my service tonight?
yes. I am happy
Great. Thank you, ***** ***** hope you manage to resolve this.