Hello, my name is ***** ***** it is my pleasure to assist you with your question today. Have they failed to provide any of their contractual obligations or is it just a case of him not wishing to pursue this any further?
Did he have a contract in place? Was there anything in there about cancellations?
Once he has signed the contract he would be bound by it and its terms. It is not necessary to have a cancellation clause in there to cover any eventuality and there could be a minimum term before a cancellation is allowed. In this case there was an initial term of 6 months before he could cancel. Such clauses would not necessarily be unreasonable as long as the company can justify the losses they would have incurred by trying to keep the fees he was due to pay by leaving early.
If no early cancellation clause existed then he could be bound to the minimum term unless he can show that the company had acted in breach of contract or was guilty of misrepresentation or other serious contractual breaches. However, if they have provided all they had promised and it was down to his personal choice that he did not want to continue with the course, then he would likely be liable.
However, that does not mean the worst will come – the company would still have to try and pursue him for the money before he is bound to pay them anything. They could just issue threats but not actually go any further with this. However, if they do and they take him to court, the risk is that if they win, he would have to pay them or risk as CCJ against his name and perhaps being pursued for the money through debt collectors/bailiffs. As mentioned it does depend on them actually pursuing this formally, and not all companies do that. In the meantime he could try and negotiate with them for an early release, for example if he agrees to pay part of the fees.
Such issues could be resolved with direct negotiation with the company, but his fate does depend on how far they are willing to take this in the event no agreement can be reached
Please let me know if this has answered your original question or if you need me to clarify anything else for you in relation to this? Thanks
Nothing to lose by trying at least...
It's an intermittent bug we get, you could just type your choice here and we will process manually later, thanks