This tenancy was originally set up through a letting agency and after approximately one week of occupancy I was requested by the agent to allow the deposit to be transferred to the private landlord/property owner for them to lodge with mydeposit.co.uk. Although, during the 12 month tenancy I requested confirmation on a number of occasions no proof was ever provided only assurance it had been deposited. After a long delay, mydeposit.co.uk falsified document and repeated requests, I eventually had the full deposit returned.
If under the Housing Act 2004 S.214 the court are obliged to order the landlord to repay three times the deposit, then would this not be the correct course of action?
Could Citizens Advice be of any benefit to me?