Asian wedding, 3 years ago, lots of back and forth due to delays in choosing photos, partly because of providing her with so many photos to choose from. She delayed and I also delayed because of some requests to provide photos for her to view in a format that she wanted, although I had provided her access to view them as per our normal process online already.
She now wants to have someone else design the albums as I told her it would cost more to upgrade to a bigger album with more photos in them.
She is wanting more than it would cost me to print them and wants to charge me for design, although that was charged at minimal rate originally as I had someone in house who could do it.
Yes please, on the last part of your answer.
So, if she want someone else to design the album, and she has already paid me(that is why she wants money back) for the album.
Which was included in the overall price and would cost me max £700 to produce(through 3rd party professional album company, which she wanted), can she stipulate how much she wants? for the actual album, when it was actually not charged for properly?
She also was going to get the 550 photos as a backup on disc but only to print for herself.
Not the copyright as photographer always retains that I understand.
Therefore are you saying, if she wants someone else to design that instead of me, she would have to pay me for the copyright still?