Hello my name is ***** ***** I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return You do not need to wait here as you will get an email when I reply.
How long were the funds taken for please?
Around a month.
Obviously would have been much longer if we had not queried.
In reality probably no offence
It was just a mistake
For theft there has to be an intention to deprive you of funds on a long term basis
They realised the mistake and refunded - so no offence there
I am sorry if this is not the answer you want but based on what you have said, this is the legal position
Can I clarify anything for you about this today please?
Yes they need to keep them for 6 years under the Data Protection Act
Does that clarify?