Hello my name is ***** ***** I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return You do not need to wait here as you will get an email when I reply.
Did you sign their terms and conditions please?
Verity that is?
Yes but that was for No Win No Fee. we paid for the Capital One refund.
Ok - and the terms say no win no fee, rather than paid Capital one?
Yes no win no fee, do not know what you mean "rather than paid Capital one"
Capital One was a win for Verity, and we paid them.
Our dispute is their handling of MBNA, this was settled by them to our
claim. And MBNA say not from Verity, they say they do not deal with Verity.
We have paid Verity for the MBNA refund just to get them off our backs.
Could small claim court be possible.
trying to send,
I don't understand - you paid capital one for a refund and now verity also want 25%?
We paid Verity 25% from the money from Capital One.
We were told by MBNA that Verity did not get our money back, but we did from our original,dating back to 2008
I am finding this very confusing, having to repeat myself
Thank you will try Small Claims Court,
not that I know what to do first