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Hi sorry the total comes to over £600 not £800, typing error. She apparently offered me £60 in total today as a gesture of goodwill but its not really a gesture when i've lost over £600 worth of belongings!
You should to write and set out your losses and ask for a refund within 14 days or say you will go to Court. Make sure you send this recorded delivery and keep a copy. If they refuse then you can issue proceedings which can be done online at: www.moneyclaim.gov.uk or by competing form N1 at: https://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf
The Court will then issue the claim which will be sent to the Defendant and they will have a limited time to defend it, if not you can enter Judgment and enforce it. If the matter is defended it will be set down for a hearing. If the losses are £10,000 or less then it will be a small claim and you do not need representation. Can I clarify anything for you about this today please?
I sent the managing agents an email stating that the landlord had 21 days to respond. They didn't respond so I had to send another email to ask him to contact her again and let me knowthe outcome and only then did he reply with the £60 offer.
I just want to know that I am within my rights to ask for my money for loss of personal belongings because she did not fix the problems within the flat whilst I was living there. With the letter that I send to the managing agents do I need to send evidence of my belongings that have been damaged? Although I have already sent pictures of what was damaged and I have video evidence so will that be enough to claim my money back? I have been told by the managing agents that she has no legal obligation to pay me anything but I think she does as she broke the terms of the contract by not fixing the problems when they were reported. Thanks
Yes you are in your rights if the loss was caused by the breach
Does this clarify?