I contacted them when the money from the house ran out.
I did not save all the receipts, when I purchased things for my mother. They treated me like some kind of criminal. They took a year to decide then sent me all the information back to me.
I rang them several times, but they refuse to help
The house was sold for 91 000.
The money from the house ran out in Jan 2013. When I wen to see them they said she should have had enough to pay fees until march 2014
The fees were 3.800 a month
She died the end of march this year.
I want a refund.
I want a refund asap