Hello my name is ***** ***** I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return You do not need to wait here as you will get an email when I reply.
You are correct.
You have a right under Section 3(1)(f)
If they have been providing care they are health professionals
In any event if they are worried out the third party they can redact that name
However if you brought a claim against the Company, the records would be required by the Civil Procedure Rules to be fully disclosed without redacting in any event
They would not be able to refuse if a claim was issued - you should point this out
Can I clarify anything for you about this today please?
They insist that carer staff are not health professionals as they have no medical training. What would I need to do to issue a claim against them? Can I do that myself or do I need to unstruct solicitors? Can I get a court order for example or does this cost a lot ?
Any help appreciated...they really are being awkward. I have had POVA look into them and they have seen the records but wont let me have copies as POVA says the records belong to the home. I am thinking....for goodness sake....she was MY mother and all the people that were in theory protecting her have consistently stopped me getting the information I need (even when she was alive and I was her advocate. I dont have much money so cannot just instruct solicitors without some proof to go at. I know they did not give her all her medication but instead just made it up as they went along which caused my late mother severe constipation requiring a 2 manual evacuations as well as enemas etc. but she never recovered due to accute kidney injury as well due to severe dehydration.
ok thanks. not an option as i dont have the funds. no wonder care homes get away with murder. thank you.