We have just found out that Google have removed our website from their search engine because of a complaint made (DMCA)
my partner and i set up our new business over one year ago.
We both previously were Franchisees with a large company
My business was Value Doors (Area that was mine),my partners was Value Doors (area that was his). During the time that we were both Franchisees we accumulated
Lot's of customer feedback which was posted on www.valuedoorsuk.co.uk.
when starting our new business we used some of these testimonials which contained our names only on our new website.
We have never used any that contained the words Value Doors in any way (we would not want to) infact one of the testimonials used in their case states(my name) " Please feel free to use this as a testimonial if you wish to. All the best and thanks again. We were always told by Value Doors that "they are your customers and not ours" “you are our customers”
The way it worked was that we would be given a customer lead and then travel to their home to survey the property
If the customer was happy to purchase the door they would sign a contract with Value Doors (my area) and not Value Doors uk .
We were then liable to purchase the door from Value Doors Uk and take payment from our customer all monies were paid into my business account and never to Value Doors Uk
Thank you for your answer
What would the best way to deal with the DMCA?