Hello, my name is ***** ***** it is my pleasure to assist you with your question today. It is unlikely you will be able to get the money back and also get compensated for the work needed to repair this. The company would probably have to pay for the costs that are required to bring the car back up to standard in terms of what you paid for and if that happens then you would not be paying anything extra now but would still have paid something at the outset as after all you are having proofing work done now and if you just got paid for this work, you would have basically had it done for free, which means you will be getting a benefit for nothing, not something the courts would usually order.
So in the circumstances you can expect the original company to compensate you for the additional work that may be needed to bring the car back to what it should have been had they conducted their job properly at the outset.
Hi Ben much as expected I suppose, however if they had done the job properly I would not have a bill for £1100 of remedial work. So the best I can expect is re proofing & no compensation ?
I agree that you would not have a bill for over £1k but the point is that you can expect the remedial work to be paid for by them - either they would have to do it or you get someone else to do it and they pay for it, but that would only cover this £1,100 - these are your only losses here. As mentioned you cannot be seen to 'profit' from this so if you got the remedial work paid for AND you received the original value of the work back, then you would have basically had the proofing work done for free and this is not how the law operates
Hope this clarifies your position? If you could please let me know that would be great, thank you
Sorry ben but are you suggesting I could ask/expect remedial work to be paid for & forget more re rustproofing
you can expect to be placed in the position you would have been had the work been done to a reasonable standard. So let's say you had the rustproofing work done but it was not to an acceptable standard - if that was the sole cause for the rust you have now then you can expect for them to pay for removing the rust or dealing with it in whatever way is acceptable and re-doing the original work. However you need to show there was a link between their work and the problems you have now. Otherwise you can only expect them to re-do the original work to bring it to the same standard as it should have been had it been done properly the first time round
ok ben it sucks I get it but don't like it. you did good many thanks over & out
you are most welcome, hope this helps you to challenge it at some point if it becomes necessary. All the best