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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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I am chased for a debt , which I owe, by an agency, bought

Resolved Question:

I am chased for a debt , which I owe, by an agency, bought from a bank. I am 78 on pension benefit and told them I cannot pay. For over 6 months I receive telephone calls every working day. These I do not answer (Caller recognition). I have 5 calls a day. Is this harassment? I have no assets


 


I have suggested they take me to court but they said they do not take court proceedings on principle

Submitted: 3 years ago.
Category: Law
Expert:  Ash replied 3 years ago.

Alex Watts : Hello my name is ***** ***** I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return You do not need to wait here as you will get an email when I reply.
Alex Watts : Yes it could be.
Alex Watts : There was a case where a court found it was harassment.
Alex Watts : They should be following the debt collection guidelines
Alex Watts : They are at
Alex Watts : http://www.top-service.co.uk/uploads/OFT%20Guidance%202003.pdf
Alex Watts : If they are breaching this you can contact the OFT and complain.
Alex Watts : Can I clarify anything for you about this today please?
Customer:

no thanks, ***** ***** go to the guidelines and see what they say.

Customer:

I have looked at the site but no mention was made of repeated telephone calls, 5 a day sometimes on Saturdays as well. I have a heart condition and have to keep looking to see who is phoning. Any other suggestions?

Alex Watts : This is harassment, I remember readIng about the case.
Alex Watts : You should contact Trading Standards and write to the OFT.
Alex Watts : Can I clarify anything else for you please?
Customer:

no thanks, ***** ***** to mention, I have kept a log of the times and dates of the calls, when I am in the house ofcourse.

Alex Watts : Ok great, that will help
Alex Watts : If this answers your question might I invite you to rate my answer
Alex Watts : if the system won't allow you please say
Alex Watts : If you need more help please click reply
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