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Alex J.
Alex J., Solicitor
Category: Law
Satisfied Customers: 3655
Experience:  Solicitors 2 years plus PQE
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Hi I paid a £1000 deposit on a second hand car but failed to

Customer Question

Hi I paid a £1000 deposit on a second hand car but failed to get financing! Now I need my deposit back, I spoke to the sales man ( reputable garage in Kent) and he said I could have my deposit back and that he would call me back in half hour however he did not and I called him again today but he is not available, what is my position?
Submitted: 3 years ago.
Category: Law
Expert:  Alex J. replied 3 years ago.
Hi,

Thank you for your question and welcome.

My name is AJ and I will assist you.

The deposit can only be non refundable if you are given prior notice of such a condition.

You can either:
1. https://www.moneyclaim.gov.uk/web/mcol/welcome - Make a money claim on line; or
2. www.tradingstandards.gov.uk/ - Make a complaint to trading standards.

I would recommend that you make a formal demand for a return of the deposit in writing before you take any of the above action.

I look forward to hearing from you.

Kind regards

AJ

Customer: replied 3 years ago.
Thanks for that AJ I will do so.
Expert:  Alex J. replied 3 years ago.
Many thanks.

Any feedback is gratefully received.

Kind regards

AJ

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