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LondonlawyerJ
LondonlawyerJ, Advocate
Category: Law
Satisfied Customers: 814
Experience:  Solicitor with over 15 years experience.
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can i charge 10% service charge in my reaturant in uk

Resolved Question:

can i charge 10% service charge in my reaturant in uk
Submitted: 3 years ago.
Category: Law
Expert:  LondonlawyerJ replied 3 years ago.

LondonlawyerJ :

Hello I am a solicitor with over 15 years experience. I will try to help you with this. You can include a service charge but the industry standard for this is to make it voluntary. If you make it compulsory then a customer could still refuse to pay it if they felt that inadequate service had been provided. There is no rule preventing you from including a service charge in your bills.

Customer:

is this practice legal of charging service charge, i had a customer last night who said hr found out that he does not have to pay service charge if he doesnt want too, so he refuse to pay service charge, and so did other few customers, so what do i do in this situations

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