Alex Watts :
Hello my name is ***** ***** I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.
Alex Watts :
How much are they charging? Have you had a second opinion so you know the wall to wall windows are not a legal option please?
They are charging us just under £6000, but we have only paid £95 deposit so far. Everest wouldn't quote us because of the structural work and we have a quote from a builder, but the work the builder will do will be to install a few more steels / lintels /supports to make it conform with building regs.
Alex Watts :
Ok - what is it you want to achieve?
I want to leave the contract with Anglian and use a local builder but I really don't want to have to pay for the work Anglian has completed, since I wouldn't have had it installed if I had known that they couldn't do the other window. To me it was one order not two.
Alex Watts : Indeed. Do you know the cost of the new works please?
A builder has quoted us £11100 to give us what we originally wanted, but I should be getting a similar quote for the work that Anglian offered us as the alternative later today.
Alex Watts : You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
Alex Watts : If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
Alex Watts : The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
Alex Watts : If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Alex Watts : Can I clarify anything for you about this today please?
I haven't paid them anything yet, but I am concernced that they will try to charge me for the work they have part completed. Will I have to pay for that work?
Alex Watts : No. They are in breach of section 13 of the sale and supply of goods and services act 1982 for failure to act with all reasonable skill and care.
Alex Watts : Does that help?
Thanks Alex, yes it helps enormously.
That helps enormously, thanks Alex
Alex Watts : Great. If I could invite you to rate my answer before you go.
Alex Watts : If the system won't let you please do say.
Alex Watts : If you need more help please click reply.