i went to mexico on holiday with my family 3 years ago i took my iphone with me to keep in touch with back home,
when i landed in mexico i got a greeting message to tell me the tarriff for phone calls text messages & data, not aware that my iphone was using data updates while i was there, then after one week my mobile phone went dead so i used the hotel computer to access my account to my shock i was faced witha bill of £3200 for data charrges which i was una ware of no one message of warning was sent to my phone stating mt usage at any point.
so when i got home i rang t mobile and asked them what my credit limit on my phone was and she told £500 so i asked her could she tell me how much my new bill would be the phone went very quiet she put me on hold the returned shortly to tell me my bill was for data used abroud of £3200 i said how can that be when i have a credit limit of £500 she could not answer my question and told me to ring credit control so i did they tried to explain that data comes through in blocks and that i had used it and i need to pay, to this day they have tried various attempts even reduceing the bill by a 3rd which my respones was i will only pay up to my credit limit and that this has been a big mistake 1 yrs went pass 2 yrs past then they sold my bedt on to various companies try to get money out of me but now a company has took me to a small claims court i dont know what i should do.
do i have a good enough case to fight or should i pay ??
The hotel had wifi if i went on my media sites we used to sit in the lobby i never knew my phone was updating using there data
i didnt now my data was on