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It is for 12 months. I cannot seem to find a notice period.
I am not sure had a look at them but cannot see anything
The operator I spoke to this morning said that if I gave them 28 days to remedy the problems and after his time if it was still not remedied then the termination fee would be waived, but and it is a big but I have been reporting problems since day one and they are trying to tell me that calls have not been logged. The only one I made about 10 days ago is logged but non previous. They can keep saying this to extend their 'give me a chance' to remedy the problems