Hi thanks for that - prior to the job I paid for all the new bathroom furniture and tiles not the labour.
They have deducted £2300 from the total cost for poor tiling - which leaves £1950 to pay.
However I paid £1100 for the tiles - Am I within my rights to deduct this sum from the amount of £1950 or do I have to pay the £1950 and then fight for the price of the tiles?
hi Many thanks - BUT they are still demanding I pay the £1950 - I think they feel they are the victims not me - they say they have offered to redo the bathroom and replace the tiles - that is the level of their legal liability.
Are they correct : I have worked on the premise that they agreed the work required to be ripped out and done again - despite the fact that they had taken on the project management of the work whilst I was away from home. The cost of the labour was £4250 - to have the work redone by someone else they agreed £2300 - I have taken the cost of the tiles which would also have to be replaced off the outstanding amount of £1950 -
I can see their argument that they offered to redo and replace - BUT they seem to forget the trauma that I have been through and that they cut all th tiles in my house rather than outside and left the house in terrible state.
Moreover they were initially late and I gave them a further week to complete - despite all of that the bathroom was by their admission not acceptable. Can I claim for compensation or am I in the wrong by doing what I have done. Thanks for your help.
Bottom line from what you are saying is that they are right? - please confirm.
- the point is I do not have confidence in them to redo nor could I cope with the trauma which is why i went away last time.