How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

I bought a coffee machine from Tesco (CDA brand) last JUne

Customer Question

I bought a coffee machine from Tesco (CDA brand) last JUne and since then it has never worked properly. I have had an engineer to the machine on a number of occasions but as soon as he has gone the machine has spewed hot coffee over me. Before the last repair I waited 4 months for an engineer to come and fix it. What can I do now?
Submitted: 3 years ago.
Category: Law
Expert:  Jo C. replied 3 years ago.
Hi.
Thank you for your question. My name is ***** ***** I will try to help with this.
How much did you pay for the machine please?
Customer: replied 3 years ago.

£1400

Customer: replied 3 years ago.

I think you need to know that it was part of a kitchen refit by Tesco

Customer: replied 3 years ago.

I have been waiting for an age for an answer. What is wrong?

Expert:  Jo C. replied 3 years ago.
The reason you are experiencing delay is that you keep posting before I have responded which pushes the qustion to the back of my list.
This is £1400 for a coffee machine?
Customer: replied 3 years ago.

Sorry for this but I thought it wS RELEVANT TO THE QUESTION

Expert:  Jo C. replied 3 years ago.
Sorry?
Customer: replied 3 years ago.

i THINK THAT YOU ARE NOT REALLY UNDERSTANDING WHAT IS WRONG. tHE MACHINE HAS NOT WORKED PROPERLY SINCE IT Was installed. What do I do next

Expert:  Jo C. replied 3 years ago.
I will need the information I asked for.
Customer: replied 3 years ago.

I really feel that you are pratting about and I do not think that you have helped me at all. Please give me back my £38. You have beern no help whatsoever!

Expert:  Jo C. replied 3 years ago.
I will opt out.